Here you can find out more about Southend Energy, where our energy comes from and things like how to give your meter readings.
In this section you’ll get your questions answered on everything from who is Southend Energy and how to switch to us, to how Direct Debits work and how to give meter readings
Go to FAQsLooking for a guide on how to read your meter, or more information on Pay As You Go? You're in the right place
Go to guidesGet the latest news on Southend Energy in our press centre
Go to our press centre
Need more information? If our FAQs and guides don't tell you everything you need to know, please get in touch.
By phone - 0800 408 6711
We are open Monday to Thursday 8am - 8pm, Friday 8am - 6pm and Saturday 9am - 5pm
By email - hello@southendenergy.co.uk
Our offices
Southend Energy c/o OVO Energy
1 Rivergate Temple Quay
Bristol
BS1 6ED
If you'd like to make an official complaint, please explain what's troubling you so we can understand what's gone wrong - you can call us, write to us, come to our office or click here to email us.
We'll get back to you within 5 working days (hopefully sooner) and try to sort it out for you
If you want to know more about our complaints procedure please click here