Accessibility

We aim to make this website accessible to all users, following standards and guidelines to ensure that this site can be used as easily as possible by everyone.

If you experience any problems accessing any information on this website, please let us know and we will do our best to help.

We are aiming for the web pages to meet the World Wide Web Consortium (W3C) ‘Web Accessibility Initiative’s Double-A’ standard. Our website is best viewed using Internet Explorer 10 or above or Firefox 3 or above in screen resolutions of 1152×864 or above.

This website has been designed to be as accessible to as many users as possible.

Changing colours, font and text size

You may like to change the colours, font and text size of our website. The BBC My Web My Way have an easy to use guide detailing how to change these settings in your internet browser.

Contact us about website accessibility

Email: customerservice@southendenergy.co.uk

Southend energy - Our mission

The first local authority-owned energy company in Essex, we're proud to serve the people of Southend and Essex.

local energy

Local energy

We want everyone in Southend and Essex to get their energy as cheaply as possible. Our prices are always as low as we can possibly make them and we'll always actively encourage you to choose our cheapest tariff so you don't pay more than you need to for your energy.

Find out more

Helping people

Southend Energy is not-for-profit. It means every penny of surplus we make is invested in helping the most vulnerable people in our local community, not lining shareholder's pockets. We want to eradicate fuel poverty so no one has to choose between heating and eating.

Find out more

Here for you

With a range of online support as well as our friendly and expert customer service centre, whatever you need we can help. From making your home more energy efficient to getting help paying your bills or accessing benefits let us know and we’ll do our best to help you.

Find out more