Make a payment

Paying for your energy

If you are a receipt of bill customer and would like to make a payment you can pay by credit or debit card in your online account.

Login to your account

If you don’t have an online account, you can sign up for one here in two minutes.

You can also make a quick payment without an online account here. When you make your payment, you’ll be taken to our secure payment portal.

If you’re a customer with a Pay-As-You-Go account, you can top-up your gas card or electricity key at a PayPoint, Payzone outlet or Post Office.

Smart meter customer payments

Go to our smart meters payments page to find out more about topping up online or at your nearest PayPoint retailer.

Make a smart meter payment

Southend energy - Our mission

The first local authority-owned energy company in Essex, we're proud to serve the people of Southend and Essex.

Local energy

We want everyone in Southend and Essex to get their energy as cheaply as possible. Our prices are always as low as we can possibly make them and we'll always actively encourage you to choose our cheapest tariff so you don't pay more than you need to for your energy.

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Helping people

Southend Energy is not-for-profit. It means every penny of surplus we make is invested in helping the most vulnerable people in our local community, not lining shareholder's pockets. We want to eradicate fuel poverty so no one has to choose between heating and eating.

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Here for you

With a range of online support as well as our friendly and expert customer service centre, whatever you need we can help. From making your home more energy efficient to getting help paying your bills or accessing benefits let us know and we’ll do our best to help you.

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